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Customer Support

Cancellation Policy

In the event that your child will be unable to attend a registered event, a 72 hour cancellation notice is required. If less than 72 hour notice of cancellation is given, those on scholarship will have their scholarships revoked, those that have paid will not be refunded the registration fee. Thank you

Shipping & Delivery

Product & T-shirt orders are shipped within 14 business days after your purchase date (excluding weekends and holidays). Please allow an additional 5 days for custom orders. Book orders are shipped 48 hours after purchase date. All items are shipped via fast and reliable USPS Priority Mail with delivery confirmation. Please allow up to 21 days for delivery. Shipping price is currently a FLAT rate of ONLY $7.95 for United States only and a flat rate of $13.00 for Canada. All International clients will have an adjusted amount according to region.


100% Secure Ordering

We use PayPal as our secure checkout payment method.You do not need to have a PayPal account as you may now also pay by Visa, Master Card , Discover Card and America Express by using Pay Pal. Please review Pay Pal's privacy policy. All prices are subject to change.

Easy Returns

The Sharmooz Company take prides in the workmanship of all satin pillowcases and other fabulous gifts! If any product arrives with an obvious production run defect, we will gladly refund your cost minus shipping and handling if returned within 14 days of order shipment date. We want you to be satisfied with your purchase. Colors may vary slightly due to computer screen differentiation. Items can not be returned without approval from a customer service specialist. Any items returned, without an obvious defect, not following policy, will be deducted a 20% restocking fee. Monogrammed items are non-refundable.​

Privacy Policy

Your personal privacy is very important to The Sharmooz. To better protect your privacy, we provide this privacy policy notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this privacy policy notice easy to find, we make it available in our Web site at every point where personally identifiable information will be requested.


The Personal Information We Collect

This privacy policy notice applies to all information collected in the Sharmooz Web site. On some pages, you can order services, make requests and correspondents. The types of personal information collected in these pages are: name, address, email address, phone number, and etc. We do not collect, nor retain, personal financial information, i.e. credit card or personal banking information on any page in this Web site.

We DO NOT collect any personal information from our site visitors and/or Web site clients by way of cookies or beacons, (non-identifying and aggregate information). We DO NOT permit any entity to contact or retrieve personal information from our site visitors and/or Sharmooz customers. We DO NOT release Privacy Seal Program applicant information or online consumer information including any personally identifiable information about you, nor do we allow anyone to identify you individually with information we have collected. Your personal privacy is very important to The Sharmooz.

How Your Personal Information Is Used

Personally identifiable information collected by The Sharmooz will ONLY be used strictly for the purpose of executing our order process, communications and administration. We will use the information you provide about yourself when placing an order or request, only to complete that order or request. We do not share this information with outside parties. We use return email addresses to answer emails we receive. Such email addresses are not used for any other purpose and are not shared with outside parties. In rare occasions, we may also disclose personally identifiable information in a response to a court order, or at other times, when we believe we are reasonably required to do so by law.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, maintain e-commerce security, and to ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure any personal information we collect online. All information transmitted to The Sharmooz remains the property of The Sharmooz and will not be released to third parties. Be advised, that any information submitted to The Sharmooz is transmitted through a highly secure server using the latest SSL encryption technology.

How You Can Correct Your Personal Information

Personally identifiable information that we collect online and maintain can be changed by contacting The Sharmooz. We use this procedure to better safeguard your filed personal information. You can correct factual errors pertaining to your personally identifiable information by sending us a request that credibly reflects the error(s). To protect the online privacy of consumers, we will also take reasonable steps to verify your identity before making corrections.

How To Contact The Sharmooz:

Should you have other questions or concerns about this privacy policy notice, or The Sharmooz, please call us at (800)-405-6416 or send us an email at If you are an online consumer and you feel your online privacy or security rights have been violated, please file a complaint.

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